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eClinicalWorks Hiring Freshers

  • Ahmedabad, Gujarat, India
  • October 4, 2019 12:55 pm

Job Description

Position Details:

Designation : Software Specialist / Technical Support
Job Location : Ahmedabad

Position Overview

  • Fluency in English Communication
Job Functions / Responsibilities:

  • Find technical resolutions on issues or queries related to unknown or new scenarios
  • Meet cases resolution SLA”s
  • Manage relationships with clients
  • Work with cross-functional teams as and when required
  • Keep up to date with all eCW products and their enhancements
  • Maintain excellent customer satisfaction level
  • Other duties as assigned


  • Experience with server side programming using VB / COM would be fine
  • Proficient with relational databases (SQL Queries)
  • Excellent knowledge on basic RDBMS Concepts
  • Knowledge / Experience with Java or .Net (OOPs Concepts)
  • Experience with Internet Protocols, HTTP / HTTPs
  • Default ports for HTTP / FTP / MYSQL etc
  • Experience with XML / XSL
  • Experience with Web Application Server(s)
  • Understanding of 3 -Tier / N-Tier Architecture
  • Knowledge of SQL Server 2005, 2008
  • Prior technical support experience shall be an advantage
  • Prompt, responsive, responsible and friendly approach to customer situations

Other Skills / Abilities:

  • Telephone etiquette
  • Ability to balance multiple priorities
  • Ability to handle difficult situations
  • Excellent customer service orientation
  • Strong analytical and problem solving skills
  • Excellent attitude and spirit of cooperation
  • Detail oriented; with strong interpersonal and communications skills


  • Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar
  • 5 Days working
  • Medical insurance for entire family
  • Meals at subsidized rate
  • Yearly performance bonus
  • Best Professional Experience
  • Opportunity for Career & Professional Growth
  • Healthy Work Environment

How to Apply

Online Apply

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