Walk-in : INTERNATIONAL BPO VOICE PROCESS (US SHIFTS)
- Chennai, Tamil Nadu, India
- September 30, 2019 1:23 pm
- Apply Online
- BPO Jobs
- 30 Sep 2019
- Job expires in: 10 days
- NTERNATIONAL BPO VOICE PROCESS (US SHIFTS)
POSITION : US BACK OFFICE SUPPORT ( US HEALTH INSURANCE PROCESS)
|No. of Vacancies:||50|
|Preferable Regions to Hire from:||Chennai/indore|
|Target Degree and Branch:||Any Degree –Arts/Science/Engineering|
|Batch:||2018/2019 only ( immediate joining for 18/2019 pass outs)|
|CTC and Incentives:||Rs. 2,24,000 to 3,50,000/- ( Including Night shift and Quality Allowances) + Dinner Facilities|
- Should be fit to take live Outbound calls and speak confidently to US Clients
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction.
- Perform Quality Assurance Feedback as related to quality audits.
- Work with Team members towards compliance of all policies and procedures.
- Work with Team Leaders and Training Department to promote quality and consistency.
- Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard
JOB SPECIFICATION :
- Fluent English Communication Skills.
- Undergraduate / Graduate / Fresher’s without back logs only can apply.
- Attention to detail.
KEY ACTIVITIES :
- Interact with customers to provide and process information in Response to inquiries, concerns and request about POLICIES, CLAIM and Services.
- Accurately process and record call transaction using a computer and designated tracking software.
No Sales/Marketing, Only Customer Support US Calling – US Health Insurance Domain.
Flexible working in Night shifts.
Shift: 7.30pm to 5am, Monday to Friday 5 days working.
Round 1 : Group Discussion (Voice Process- Night Shifts)
Round 2 : Analytical, Logical & Flexibility Check Round (Face to Face)
Round 3 : HR Salary discussion and offer roll out.
How to ApplyWalk-in : Monday to Friday
eNoah iSolution India Private Limited,
1st, 3rd & 4th Floor, Elnet Software City, Taramani,
Chennai – 600113. India.Ref : Udyogamithra.com
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